Ms Robin Williams
Current Job Vacancies:
The Mariners’ Museum accepts applications for employment for current job vacancies only.
Openings are posted as they occur. Selected candidates will be contacted for an interview. No phone calls or e-mails please.
Please check below for a listing of current full-time and part-time opportunities.
Manager, Public Programs
This position is responsible for supporting the educational mission of the Museum through the creation, evaluation, and presentation of programming designed for the general public and for students of all ages. Focus is on programming in support of special events, specific galleries, and significant historic events. This position is also responsible for programming in the Explorers Theater. Programs will be geared to adult learners, families, and other non-traditional student groups.
- Working with education staff and other Museum departments, conceive, develop and coordinate specialized day, weekend, and week-long programs for individual registrants to include workshops and other special programs (paid) for adults, families, and children with emphasis on weekends, spring/winter breaks, and summer.
- Coordinate the Museum’s Lecture Series to include:
- Identifying and contacting potential speakers.
- Booking speakers for each of the three series (Spring, Summer, Fall).
- Coordinating with Museum departments/offices (i.e., Public Relations, Marketing, Special Events, Facilities, Visitor Services, Collections, Library, IT) to ensure event requirements are met.
- Work with PR and Marketing to ensure promotion of lectures including writing lecture blurbs/articles for Ahoy!, brochures, and website, assisting with arranging radio and newspaper outreach; coordination with publishers to ensure photographs and other promotional materials are obtained.
- Coordinating Museum staff to provide introductions at events.
- Coordinate travel and accommodations for speakers as economically as possible while maintaining speaker satisfaction.
- Program the Explorers Theater to include:
- Working with IT and Visitor Services to schedule 3-D movies, live interactions, and simulated events.
- Conceive, create and coordinate presentation of simulated events.
- Seek out and schedule experts in the maritime world for live interactions.
- Seek out and cultivate opportunities for providing continuing education courses for “life-long” learners. This includes CNU’s Lifelong Learning Society, W&M’s Christopher Wren Society, Roads Scholar organization, etc. Duties to include logistical and content coordination with other staff and resources and occasional development and presentation of content.
- With Coordinator of Interpretation, work with Visitor Services and other departments to coordinate gallery offerings for families and student for optimum attendance and revenue, with special attention paid to weekends, spring/winter breaks, and summer.
- Gallery opening events.
- Weekend programming for the general visitors such as Battle of Hampton Roads, Talk Like a Pirate Day, etc.
- Consistently evaluate and refine current program offerings for content and delivery format. Work with local organizations to determine community needs that can be met by The Mariners' Museum.
- Teaching duties as assigned for all age groups.
- Represent the Museum at professional meetings, maritime-related festivals and events, conferences, and workshops as required.
- Increase program and admissions related revenue based on yearly goals and department revenue objectives.
- Other duties as assigned.
Knowledge, Skills, Abilities:
- Two or more years experience working in a museum.
- Excellent organizational, communication and interpersonal skills.
- Must be proficient in Microsoft Office Suite software.
- Preferred experience: public programming/education in a museum setting; theatrical background; knowledge of maritime world (history and/or science); coordinating speakers/lecturers/classes.
One-year experience working in a museum or non-profit institution.
Education, Licensure, Certifications:
Bachelors degree or higher in History, Science, Education, Theater, or related field.
Assistant Manager, Visitor Services
The Mariners' Museum seeks a full-time Assistant Manager, Visitor Services. The purpose of this position is to act as the Principal assistant to Visitor Services Manager for operation of the Admissions and boat dock activities to achieve net income goals. Provides leadership to the visitor services team in order to provide quality customer service to the Museums diverse audiences.
- Supervise the activities of all part-time staff from Admissions and Boat Dock.
- Ensure that the areas of Visitor Services, including Admissions and Boat House are maintained, clean and orderly.
- Liaison for docents and volunteers.
- Responsible for the most efficient and effective deliver of visitor services activities to the Museum audience.
- Act in the absence of the Visitor Services Manager as leader and main point of contact for the department.
- Produce cash reports that balance between actual transactions and computer reports and maintain accurate cash drawers within all of Visitor Services Departments.
- Ensure a safe workplace and maintain all required health and safety audit reports and certifications.
- Assist in the cross training of all Visitor Services Associates.
- Perform all other related duties as required.
Knowledge, Skills, Abilities:
- Proficient in all activities of admissions, shop, and boat dock operations.
- Proficient in operating of software applications including Microsoft Word, Excel, Outlook, Lightspeed and Altru.
- Knowledge of customer services principles, practices, and procedures.
- Three years of related retail sales and/or customer service experience.
- Minimum of two years of supervisory experience.
Education, Licensure, Certifications
Associate Degree preferred.
Conditions of Employment:
Hours are subject to scheduling needs, some evenings and weekends required. Must be available for special events and training.
Protection Services Officer
The Mariners’ Museum is seeking a part-time Protection Services Officer. Responsible for providing a safe and secure environment for visitors, volunteers, and staff that helps grow the audience and provides improved access. Monitor environment to detect potential hazards and notify appropriate personnel for corrective action. Protect assets and provide assistance and service to public and staff according to established procedures. Address visitor and staff complaints and violations. Respond to emergencies regarding potential loss of property or physical danger to visitors or staff.
- Maintain a security post and/or conduct periodic tours of the Museum facility, grounds, buildings, park,
lake and Noland Trail to prevent fire, theft, vandalism, illegal entry, and injury. Acknowledge and respond
to activated alarms, secure facilities, and unlock doors/gates. May be assigned to respond to after-hours
- Maintain order and prevent disturbances. Take corrective action to prevent harm or injury to the public
and/or staff when appropriate. Enforce parking regulations, city ordinances, direct traffic, and assist local
law enforcement and fire officials.
- Enforce rules and regulations on the Museum property as they relate to Museum policies and
compassionately explain policies/procedures in difficult situations to both public and employees.
- Project a positive attitude of service to the Museum, employees, volunteers, and visitors.
- Monitor CCTV cameras, access, intrusion, and fire alarm systems; identify suspicious activity, and
dispatch, direct emergency response to correct the situation. Respond and assist as necessary.
- Secure buildings from storm damage and act as support staff during time of manmade or natural crisis.
- Perform assigned duties, responsibilities, and special projects as directed by the Director of Protection
Services, shift Lieutenants or Administration.
- Follow established Standard Operating Procedures.
Education, Licensure, Certifications:
- High school diploma or GED required.
- Possess a valid Commonwealth of Virginia driver’s license.
- Ability to obtain Public Official Bonding and Armed Special Conservator of the Peace appointment and
maintain same during employment.
- Ability to obtain a Commonwealth of Virginia Concealed Weapons Permit and maintain same during
The Mariners' Museum offers a comprehensive benefits package for regular full-time staff, and their eligible dependents which includes medical and dental insurance (cost-sharing involved) as well as term life insurance, long term disability insurance, flexible spending accounts, and a 403 (B) pension plan. In addition, paid vacation, sick leave and holiday pay is provided to all regular full-time staff.
The Mariners’ Museum is an Equal Opportunity/Affirmative Action/Equal Access employer and actively encourages applications from minorities, women, disabled persons and veterans.