This is a full-time, hourly, non-exempt position with an estimated salary of $35,000 annually. We offer a competitive benefits package to all full time employees.
Purpose:
The Mariners’ Museum and Park is seeking at a regular, full-time Marketing and Events Photographer. This position will be responsible for creating visually compelling photographs used to market the Museum, including but not limited to events, programs and products produced by the Museum. This position will take staged, posed, and candid photographs of our events in addition to interacting with and photographing our visitors in the galleries. This position will take simple to complex concepts and be able to convey them in compelling imagery.
Duties:
• Work proactively and positively across departments and in cross-functional teams to develop visual content that supports the Museum’s initiatives
• Manage the photo production process to include setting up shots, operating equipment, scheduling models and locations, styling of subjects, post-production editing and meeting deadlines and delivery dates.
• Mid-to-high level photo retouching (comping images, removing artifacts, modifying background/subject, beautifying, perfecting skin tones, color correcting, etc.)
• Apply color management best practices to your work.
• Photograph Museum events, occasional off-campus community-based outreach and other photo opportunities.
• Store, retrieve and maintain marketing digital assets on the digital asset management system and maintain accurate metadata so assets can be located by colleagues. Develop a tagging system to classify images.
• Maintain an up-to-date task list and respond to new items in a timely manner.
• Maintain future projects and goals roadmap.
• Print digital files to specifications using large to medium size archival printing devices.
• Assist in digitizing the Museum’s collections.
• Assist in fulfilling digital services’ orders as needed.
Knowledge, Skills, Abilities:
• Must be highly creative and have an eye for design and composition.
• Must be able to tell a compelling story through your photographs.
• Must be comfortable interacting and engaging with many different people. To included one on one interactions or large groups.
• Must be able to manage multiple projects simultaneously.
• Must have strong communication skills to include both verbally and in writing.
• Must have strong organizational and project management skills with an emphasis on quality, accuracy and timeliness.
• Must be able to use Adobe Creative Cloud specially, Photoshop and Lightroom.
• Must have the ability to learn Google Apps, Quickbooks, CaptureOne and Widen DAMS.
• Must be able to operate DSLR cameras and Lenses, lighting and all other Museum owned photography equipment.
• Must have the ability to learn how to use a digital back, medium format camera bodies, accompanying lens, digitization table, large to medium format printers, and scanners.
Education and Experience:
• High school Degree or equivalent required, Bachelor’s Degree in Photography or a related field is strongly preferred.
• 1+ years photography experience is required. Marketing and Event Photography experience is highly preferred.
• 1-2 years customer services experience is highly preferred.
• Portfolio of photography work is required.
Conditions of Employment:
• Must be able to work non-traditional hours to include early mornings, late evenings, weekends and some holidays.
• Must be able to pass a background check and drug screen prior to employment.
This position is full time, working 35-40 hours a week at $10.00 an hour. We offer a competitive benefits package to all full time employees.
Purpose:
The Visitor Services Associate serves as one of the first point of contact for our guests. This is a customer service position that is responsible for welcoming our visitors, assisting them with ticket and membership purchases, and offering any other appropriate assistance that would aid in giving our visitors the best experience. The Visitor Services Associate greets customers at the front desk and conducts sales in the museum gift shop. This position is also responsible for assisting and overseeing any volunteers that may be a part of the Visitor Services team.
Duties:
Front Desk
• Welcomes each visitor to the museum and assists them with purchasing tickets, memberships, and obtaining information.
• Provides excellent service to visitors by staying aware of all events listed on the Museum’s calendars.
• Ensure high customer satisfaction by answering incoming calls to the Museum phone system, providing correct and current information in a helpful manner and routing calls to the proper departments as needed.
• Responsible for all money collected. The total cash/credits obtained must be reconciled with the amounts recorded in ALTRU or Lightspeed system.
• Ensure all appropriate spaces are ready for visitors by notifying appropriate staff if any actions are required to clean or repair an item or area.
• Ensure that all displays, rack cards, brochures and other supplies are well stocked at all times.
• Ensure that the “I am a Mariner” wall is stocked and organized. Promptly remove any noticeably inappropriate cards.
• Engage and oversee volunteers in completion of their duties.
Gift Shop
• Ensure a safe and clean gift shop environment and participate in sales by proactively interacting with visitors.
• Responsible for all money collected.
• Maintain visual merchandise standards, stock shelves and maintain store inventory control.
• Participate in annual physical inventory count and routine cycle counts.
• Other duties as assigned.
Knowledge, Skills, Abilities:
• Outgoing, friendly, service oriented. Able to communicate enthusiasm for the Museum and its programs.
• Exceptional communication skills. Must be tactful and display discernment and discretion.
• Must be able to remain calm in confrontational and crisis situations.
• Must have the ability to gracefully handle multiple tasks simultaneously.
• Must possess basic math skills and basic understanding of debits and credits.
• Basic computer skills and cash register experience helpful.
• Must be able to recognize and function while dealing with several different types of memberships and ticket sales for a variety
of events.
• Must be able to accurately and efficiently perform data entry.
Education and Experience:
• High School graduate or equivalent required.
• Minimum of two years’ experience in sales, customer service and cash handling preferred.
Conditions of Employment:
• Must be able to work weekends, holidays and occasional evenings.
• Must be able to pass a background check and drug screen prior to employment.
This is a full time position with a salary range of $40,000 to $50,000 depending on experience. This position is located in Newport News, VA and is not eligible for remote work.
Purpose:
The Web Developer supports the Museum’s websites. This includes site maintenance ranging from cloud hosting to updating content. In addition, the position will maintain a web roadmap detailing upgrades, redesigns and new projects. This position will be responsible for executing this roadmap.
Duties:
Knowledge, Skills, Abilities:
Education and Experience:
Conditions of Employment:
