ApplyDescription
The Mariners’ Museum sits in an urban oasis – the 550 acre park is now home to the 167-acre Mariners’ Lake and the Noland Trail – a five-mile shoreline trail with 14 bridges. Within the Museum itself you will find 90,000 square feet of exhibition galleries.
Though the Museum galleries remain closed due to COVID-19, the Noland Trail remains a steady resource for our community. Our Park Rangers are responsible for the safety and well-being of our Park users as well maintaining order and enforcing the Park rules and guidelines. Our Park operations will be expanding over the next year so the Park Ranger position will evolve and expand as well. It’s important for our Park Rangers to have a love and passion for the outdoors but also have an understanding that this role serves the inside of our Museum as well.
This is an hourly, non-exempt position with an hourly rate of $16.00
Purpose:
The Park Ranger is responsible for providing a safe and secure environment for visitors, volunteers, and staff while providing excellent customer service. This position monitors the Museum and The Noland Trail to detect potential hazards and notify appropriate personnel for corrective action. They also protect assets and provide assistance and service to the public and staff according to established procedures.
Duties:
- Conduct periodic tours of the Museum, facility grounds, buildings, park, lake and Noland Trail to prevent fire, theft, vandalism, illegal entry, and injury. Acknowledge and respond to activated alarms, secure facilities, and unlock doors/gates. May be assigned to respond to after-hours alarms.
- Maintain order and prevent disturbances. Take corrective action to prevent harm or injury to the public and/or staff when appropriate. Enforce parking regulations, city ordinances, direct traffic, and assist local law enforcement and fire officials.
- Enforce rules and regulations on the Museum property as they relate to Museum policies and compassionately explain policies/procedures in difficult situations to both public and employees.
- Operate communications and Control Room equipment in keeping with assigned duties.
- Develop working relationships and maintain public relations with other employees, volunteers, and visitors. Project a positive attitude of service to the Museum, employees, volunteers, and visitors.
- Monitor CCTV cameras, access, intrusion, and fire alarm systems; identify suspicious activity, and dispatch, direct emergency response to correct the situation. Respond and assist as necessary.
- Secure buildings from storm damage and act as support staff during time of man-made or natural crisis.
- Access various areas of the Museum and property to make rounds and respond quickly to emergency situations. Exert a high level of physical effort to manage medical emergencies or maintain order.
- Perform assigned duties, responsibilities, and special projects as directed by the Director of Protection Service and/or Administration.
- During off-duty hours, often on short notice, provide shift coverage in the absence of a scheduled employee and respond to emergency calls needing immediate attention.
Requirements
Knowledge, Skills, Abilities:
- Ability to read, write, and communicate effectively at a level generally acquired through completion of a high school education in order to prepare reports and deal effectively with the public and staff.
- Requires visual acuity and proficient hearing to react and respond quickly and appropriately to public address codes, telephones, radios, alarms, and a variety of emergency situations.
- Knowledge of security, public safety measures, fire safety, and techniques at a level generally acquired during 12-18 months of on-the-job training and orientation in such techniques or college curriculum in Administration of Justice or related field.
- Ability to lift up to 30 pounds, on occasion.
- Ability to use hand tools and operate a variety of gasoline powered equipment.
- Must be able to work outdoors in various weather conditions/extremes.
- Ability to walk at least five miles with a ten pound medical bag.
- Ability to swim at least 50 meters fully clothed.
Education and Experience:
- At least 1 years of experience in law enforcement, safety, or security field preferred.
- Ability to obtain Armed and Unarmed Security Officer qualification from Virginia Department of Criminal Justice (DCJS). Must be able to maintain the certification annually.
- Ability to obtain qualification with intermediate weapons OC Spray and Expandable Baton and maintain the same during employment.
- Ability to obtain CPR/AED qualification and maintain the same during employment.
- Ability to obtain and maintain Wilderness First Aid qualification and maintain the same during employment.
- Ability to obtain and maintain a water safety qualification from the American Red Cross and maintain the same during employment.
- Ability to obtain a Virginia Department of Wildlife Resources Boaters Safety certification.
Conditions of Employment:
- Work rotating shifts, weekends, and holidays, as required.
- Be able to respond to the Museum within a 30 Minute time period when assigned as Duty Ranger.
- During off-duty hours, often on short notice, provide shift coverage in the absence of a scheduled employee and respond to emergency calls needing immediate attention.
- Valid Motor Vehicles driver’s license with a good DMV record required. NOTE: Copy of current DMV report is required before employment may begin; Periodic updates may be requested at any time; Failure to provide a DMV report as requested or an unsatisfactory report may be cause for discipline, up to and including dismissal.
- Must be able to pass a background check and drug screen prior to employment.
Physical Requirements:
- Must be able to work in various environmental conditions as this position works both inside and outside.
- Must have the ability to walk and be on your feet for a lengthy period of time, up to 8 hours a day.
- Must be able to climb stairs, stoop and kneel when necessary.
- Must be able to lift objects, up to 50 pounds, on occasion.
